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ePLDT Group chooses CSG business growth

March 31, 2026

ePLDT Group, the Information and Communication Technology (ICT) subsidiary of PLDT, has chosen CSG to support the next phase of its business growth. Together with CSG, ePLDT and its data centre subsidiary, VITRO Inc., continue to build on their robust digital backbone to bring enterprise customers a faster activation process, more tailored tech offerings, and simpler billing experiences.

“As we continue to advance our digital transformation capabilities, our focus is to deliver tangible value for our customers by simplifying engagements and enabling faster outcomes,” said Victor S. Genuino, President and CEO of ePLDT & VITRO. “With its deep domain expertise and longstanding relationship with PLDT, CSG plays an important role in helping us deliver more responsive, efficient, and customer‑centric experiences for Philippine enterprises.”

With CSG Quote & Order and CSG Encompass, ePLDT Group further expands its ability to simplify complex enterprise requirements, drive sustained revenue and customer lifetime value, and reinforce its digital foundation across its portfolio of multi‑cloud, data and AI, managed services, cybersecurity offerings, and data center solutions. In turn, these capabilities enable enterprises to reduce complexity, accelerate decision‑making, and stay competitive by accessing ICT services that are easier to understand, procure, and deploy.

“In our digital economy, demand for data centre, cloud, and cybersecurity services has skyrocketed,” said Ian Watterson, Senior Vice President, Go-to-Market, CSG. “As a trusted digital transformation enabler, ePLDT Group serves as the backbone to many of the most important modernisation initiatives in Asia-Pacific. We are humbled to build on CSG and PLDT’s 20+ year relationship as we help ePLDT scale its business and power the next wave of enterprise transformation in the region.”

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