Ofcom has published its seventh annual comparing customer service report, painting a mixed picture of how UK telecom providers performed in 2022. It reveals that people were more likely to be satisfied with their mobile provider (87 per cent) than their broadband (82 per cent) or landline company (77 per cent). And while average numbers […]
Following an impressive performance in the previous fiscal year, Etihad Etisalat Company (Mobily) rose to the top as the fastest-growing brand in the Middle East’s telecommunications sector. The brand value of Mobily has increased by about 18% to $1.8 billion, maintaining its leadership among the Middle East’s largest telecommunications and technology companies. Mobily actively supports […]
The consolidation of the European telecom companies has been a topic of discussion for many years, and while there are potential benefits to such consolidation, there are also several significant challenges that must be overcome, according to data and analytics company GlobalData. “Investors, carrier management, and the EU have identified Europe’s relative weakness when competing […]
Vitrifi, a cloud-based software platform for fibre networks and alternative network providers (altnets), has officially announced its launch at TMT World Congress. Over the past 2 years, Vitrifi has built a brand-new ecosystem for the internet broadband sector. The ecosystem will provide the UK’s fibre networks the option of transitioning over to a wholesale open […]
Brazilian telco operator Oi has announced the ending of its local version of Chapter 11 bankruptcy protection. A court in Rio de Janeiro announced the reconstruction proceedings on December 14th and said that Oi had met the key terms regarding debt payments. Its bankruptcy was Brazil’s biggest-ever (some 65 Brazilian Reals, about €11.2m) and 55,000 […]
Lifecycle Software has announced its billing customer base has grown by over a third (36%) in just eight months whilst also increasing its headcount by almost a quarter (21%) to support the sharp rise in the demand for 5G enabling services, cloud-based platforms and flexible contracts resulting from consumer demands and the impact of the […]
Global spending on telecommunications and pay-TV services will be nearly $1.6 trillion (€1.6tn) in 2022, representing a year-over-year increase of 1.9 per cent, according to the International Data Corporation (IDC) Worldwide Semi-annual Telecom Services Tracker. The latest forecast is a bit more optimistic than the version published in May as it assumes growth in total market […]
Smaller Spanish telcos – namely Digi, Avatel and Finetwork – are increasingly gaining momentum in the country, reaching 1.45 million FTTH customers and snapping at the heels of the established operators. The three smaller operators have gained 400,000 FTTH customers since January and could reach 2 million in the first half of next year, according […]
As European legislators make progress on the landmark EU Data Act, a study commissioned by ETNO and authored by LE Europe brings a fresh perspective on the impact of the draft regulation on European telecom operators and their business models. The study mentions European Commission figures underlining that the Data Act can unlock a series of major […]
Findings from Leichtman Research Group (LRG) indicate that 66 per cent of TV households in the US have some form of pay-TV service. The percentage of TV households that have a live pay-TV service (via cable, satellite, Telco, or Internet-delivered vMVPD) is down from 79 per cent in 2017, 88 per cent in 2012, and […]