Netflix shares rose this week after an analyst said customer satisfaction is on the rise recovering from the price hike last year. Citi Research said that more customers are satisfied with the movie streaming service. It cited better sentiment in Citi’s quarterly survey of 3,800 US Internet users, including about half that either had a […]
Consumer information and insight provider Nielsen and the Coalition for Innovative Media Measurement (CIMM) have formed an Innovation Committee designed to collaborate on Nielsen’s mobile Television Audience Measurement initiative (mTAM). Nielsen and CIMM will further develop and test different approaches to television audience measurement using both passive and active applications on mobile phones, tablets, and […]
The major pay-TV cable TV providers in the US lost 600,000 subscribers in Q2. This, says IHS Screen Digest in its latest report, is an “improvement” on the 625,000 lost in the same period last year, but with DirecTV losing subs (its first-ever negative growth of 52,000), and IPTV growth at FiOS and AT&T also […]
Brazil’s impressive enthusiasm for pay-TV continues unabated. Official numbers from the country’s National Telecommunications Agency (Anatel) say that at the end of August the official tally surpassed 15.1 million subs, up 319,500 in the month (up 2.16 per cent on July’s total), and a 30 per cent uplift since the same month last year. Indeed, […]
The home installation of millions of Internet-connected TVs is changing the way that consumers access and view streaming video, according to market research company The NPD Group. Findings from the firm’s Digital Video Outlook indicate that over the past year, the number of consumers reporting that the TV is their primary screen for viewing paid […]
The BBC iPlayer reached a new record high this summer, as viewers used the VoD service to catch up on action from the London 2012 Olympic Games. In August, iPlayer attracted 196 million programme requests across radio and television content. The highest-ever requests in a single week on iPlayer came in the seven days commencing […]
The 3D display market is set to grow from 50.8 million units and $13.2 billion in revenue in 2011 to 226 million units and $67 billion in revenue in 2019 worldwide, according to NPD DisplaySearch. 3D TVs contribute heavily to this projection and create the largest revenue stream with anticipated growth from 25 million units […]
Smartclip, the multiscreen video and brand advertising platform, has published the findings of its research on Connected TV users that found with every new purchase of a television set the penetration of smart TV devices increases. Shirlene Chandrapal, Vice President Connected TV and Mobile at smartclip, summarises the findings of the study which provides an […]
MTV is carried by more European operators than any other channel, according to a report from Digital TV Research. However, the TV Channel Distribution in Europe report points out that several other channels are close behind. Of the total, 67 channels (28 per cent) transmit in high definition (HD). Report author Simon Murray said: “No […]
From April to June 2012, Ofcom received the most pay-TV service complaints about BT Vision, with 0.25 complaints per 1,000 customers, down from 0.27 the previous quarter. Complaints were mainly driven by issues relating to sales processes and problems with billing. Virgin Media also generated above average industry complaints at 0.07 complaints per 1,000 customers, […]