UK comms regulator Ofcom has published its latest research into the performance of home broadband services in the UK, obtained by measuring the performance delivered to customers’ routers, and data provided to by the UK’s four largest broadband providers. Download speeds on the rise Ofcom’s research shows that average download speeds for home broadband have […]

BT Group has reaffirmed its commitment to Glasgow, and Scotland, as it officially reopened its Clydeside building following a multi-million pound refurbishment. The office, known as Alexander Bain House, which first opened in 2001, is one of the original tenants of Glasgow’s International Financial District (IFSD). As a key location in the company’s future plans, […]

Findings from telecoms technical customer support specialist Subtonomy provide key insights into the online habits and customer support expectations of South Africans, suggesting that they are adopting similar behaviours to those seen in mature Western European markets. The global wave of increased digitalisation hasn’t bypassed Southern Africa. As Internet access has grown, and smartphone penetration […]

SAP and BT Group have announced a new partnership to show how carbon accounting could be standardised by piloting the recently launched SAP Sustainability Data Exchange (SDX). SAP SDX enables BT Group to collect, trace and share carbon data across its own supplier base, providing visibility into the carbon footprint of its products and services. […]

Telefónica de Argentina, one of the country’s largest telcos, has selected Kyndryl, the IT infrastructure services provider, to accelerate the modernisation of its technology environment. With a 3-year extended agreement, Kyndryl will manage Telefónica de Argentina’s hybrid cloud infrastructure and integrate automation to add efficiency, improving services and application experience of its customers in Argentina. […]

Saudi Arabia’s STC Group has acquired a 9.9 per cent stake in Telefónica, making it the second biggest holder in one of the largest telcos in the world with significant presence in Spain, Germany, the UK and Brazil, for a total consideration of SAR 8.5 billion (€2.1bn). STV Group said the acquisition represents another milestone […]

Media Distillery, a provider of AI-enabled video analysis solutions for the video entertainment industry, has announced that Austrian multiservice provider Magenta Telekom, part of Deutsche Telekom Group, is deploying EPG Correction Distillery to improve the user experience for its 500,000 video service customers. Following a successful POC, EPG Correction Distillery is currently in deployment and […]

4iG has reported that its acquisition of Vodafone Hungary, completed in the first quarter of this year, has enabled it to “achieve the necessary scale of operations in the domestic and regional telecommunications sector”, allowing it to “maximise synergies between its strategic sectors, operating as a convergent service provider from IT to telecommunications”. The Group […]

Which?, the UK consumer organisation, has called on regulator Ofcom to look into “egregious” pricing tactics by Virgin Media and its “woeful” customer service. Which? argues that Virgin Media could be breaking the law and has given itself “sweeping powers” to hike broadband fees by unlimited sums whenever it wants. The consumer organisation says that […]

BT has secured a seven-year deal with NATS, the UK provider of air navigation services. NATS handles over 2.5 million flights every year and the new long-term contract will enhance its technology infrastructure by creating a future-fit strategic network architecture to support air traffic operations in the UK. BT will take responsibility for the consolidation […]