BT is increasing its effort to enable school kids to better connect with teachers and online learning, while schools remain closed, with the launch of its ‘Lockdown Learning’ support scheme. Unlimited free mobile data will be made available to those EE and BT Mobile customers eligible for the Department for Education’s Get Help with Technology […]
With a rocky road ahead for their core offerings, triple play operators are having to weaponise customer care in order to keep a hold on their revenues, according to research from Rethink TV. Traditional OSS/BSS offerings are not up to the job, which has given rise to a new breed of vendors, focused on improving […]
Virgin Media is preparing to raise the subscription price for its broadband, TV and phone services by an average of 4 per cent – some 13 times higher than the current CPI (Inflation) rate. BT has already stated it will be raising broadband prices by CPI + 3.9% this year. The telco said it plans […]
Findings from Leichtman Research Group indicate that 86 per cent of US households get an Internet service at home, compared to 84 per cent in 2015 and 82 per cent in 2010. Broadband accounts for 97 per cent of households with an Internet service at home, and 83 per cent of all households get a […]
Italy’s antitrust body has opened an inquiry on Sky Italia and its concurrent activities in the media and telecommunications markets. According to the Autorita Garante della Concorrenza e del Mercato (AGCom), the inquiry concerns in particular Sky Italia Holdings “because of the activities carried out through directly or indirectly controlled companies in these markets”. In […]
UK Chancellor of the Exchequer Rishi Sunak has effectively confirmed that Britain’s gigabit-speed broadband plan has been rolled back, as part of the government’s Spending Review, with industry observers expressing disappointment and confusion. The aim has changed from “every home” by 2025 to “minimum of 85 per cent coverage” by 2025. The budget of the […]
With the UK still beset by lockdowns, mobile network benchmarking firm Global Wireless Solutions (GWS) has released the results of its latest major study into real-life consumer experiences of home Internet connections, which uncovers evidence of a stark ‘digital divide’ in the UK. As more people come to rely on video for working and communicating […]
Virgin Media has launched its new Essential broadband service which its says offers “reliable, affordable and hassle-free connectivity” to those facing financial difficulty and receiving Universal Credit. Virgin Media’s Essential broadband has a speed of 15Mbps and a fixed price of £15 per month. The plan has no fixed-term contract length and no price changes […]
Lockdown gamers have seen the UK’s internet providers experience record broadband usage as a result of new Xbox consoles hitting the market and a new title in the Call of Duty games franchise. BT, Virgin Media, TalkTalk, Vodafone, City Fibre and Zen Internet said they had all coped with the huge spike in demand on […]
BT Group has revealed that it plans to move into its new office in the centre of Bristol in early 2022. Bristol has been announced as one of BT’s key locations in the UK, with the new office acting as a hub for more than 2,000 colleagues in the city and wider region. Construction of […]