The Consumers Association Facua has reported to the Ministry of Consumption and the Regional Governments the alleged “abusive practices” made by Movistar and Vodafone for raising their subscription fees “without justification”, consequently breaking the law. Since January 12th, Movistar raised its Movistar Fusión price by €2-€3 for its optic fibre TV packages and between €7-€8 […]
UK multiplay operator Virgin Media is to hire more than 400 new employees in graduate, intern and apprenticeship roles in 2021, marking a 163 per cent increase from 2020. New roles are being created throughout the business in areas such as operations, finance, marketing, project management, sales, construction and network engineering, helping individuals to build […]
Ofcom has published the latest league tables on the complaints it receives about the UK’s major broadband, pay-TV and mobile firms. The quarterly report reveals the number of complaints made to Ofcom between July and September 2020, about firms that provide home broadband, pay-TV, landline telephone and pay-monthly mobile and pay-TV. Ofcom includes all providers […]
More than one in six people are struggling to afford their broadband during the third lockdown, UK advisory charity Citizens Advice has found. This comes at a time when people are more reliant on broadband to work, teach their children and order essentials. Citizens Advice found that during the first lockdown, certain groups, including people […]
More than three out of every four (76 per cent) broadband service providers have either started to implement open standards development organisation the Broadband Forum’s User Services Platform (USP) or plan to do so in the next year, according to a new report. Respondents to a major new study
Digital experience intelligent edge platform Akamai is partnering with smart home services specialist Plume. The partnership gives Akamai’s entire global customer network, sales and go-to-market teams immediate access to Plume’s services platform to accelerate the deployment of new and highly-personalised Smart Home Services for broadband subscribers. The partnership will also combine Akamai Security and Personalization […]
BT has announced it will increase support for families learning from home by adding zero rating of Oak National Academy content to its ‘Lockdown Learning’ support scheme by the end of January. The content will be free for all EE, BT Mobile, and Plusnet Mobile customers, while face to face teaching is paused. The partnership […]
Portuguese telcos can now limit or block access to non-linear TV services such as VoD platforms, catch-up TV and online games, to preserve the integrity and security of broadband networks and prevent congestion. This action has been introduced with a decree that regulates the new state of the Covid-19 emergency in Portugal, which comes into […]
EE has switched on 5G in a further 13 towns across the UK, including Leamington Spa – home of the Silicon Spa Gaming Cluster. The new locations are: Burton-upon-Trent Cannock Grimsby Halifax Ipswich Leamington Spa Middlesbrough Neath Portishead St Albans Stockport Swinton Tamworth Additionally, EE has been named the UK’s No.1 network for gaming. According […]
Netflix has announced that it will be improving its ISP Speed Index – a regular update on which providers around the globe provide the best streaming experience for its service. In a blog post, the company explained: “At Netflix, we put our members in control: great entertainment through our service is available whenever they want […]