UK quad-play operator Virgin Media has confirmed that the north-west city of Manchester is to be the first to benefit from ‘Project Lightning’, unveiled earlier this year. This major expansion of ultrafast connectivity to 4 million premises over the next five years is claimed as the single largest investment in the UK’s broadband digital infrastructure […]
France’s telecoms regulator ARCEP has revealed details of its proposed allocation plans for the freed-up 700 MHz band, which will see 2×30 MHz of spectrum offered to mobile operators to enable them to keep pace with increases in consumption, with the Government deeming it vital that they be allocated new frequency bands, and particularly bands […]
Ofcom is proposing cutting what BT charges for leasing its telecoms lines, which could result in drastic price cuts for those who buy them – such as broadband operators, schools and libraries. The UK regulator said that the savings could be passed on to consumers. It follows a review that found the former state monopoly […]
BT has confirmed that all 351 matches from the UEFA Champions League and Europa League next season will be free for customers who take BT TV. These customers will be able to receive the full BT Sport pack – BT Sport 1 and 2, BT Sport ESPN and the new BT Sport Europe channel which […]
Mirroring recent findings released by Consumer Reports, customer satisfaction with information services – including subscription TV, Internet, wireless and fixed line telephone, and computer software – has dropped 3.4 per cent to an ACSI score of 68.8 on a 0 to 100 scale, the lowest level in seven years. According to
According to US consumer body Consumer Reports’ new telecom service ratings, consumers continued to express dissatisfaction with their TV and Internet providers, giving most poor reviews for value and overall satisfaction. According to the ratings,
BT says it will take Ofcom to a court over the watchdog’s decision to introduce restrictions on the wholesale price of superfast broadband. The telco has lodged an appeal with the Competition Appeals Tribunal against Ofcom’s new ‘margin squeeze’ test, which is designed to ensure that rivals Sky and TalkTalk, who rely on the BT […]
UK comms provider TalkTalk has reported a strong year of growth driven by more customers choosing bundled ‘quad–play’ phone, broadband, TV and mobile packages. In the last 12 months, over a million TV, broadband, fibre and mobile customers joined TalkTalk, which the operator says demonstrates the demand for value for money services. The popularity of […]
Ofcom has pubished data on the volumes of consumer complaints made against major providers of telecoms and pay-TV services. The reports cover the nine months from
Virgin Media’s broadband subscriber numbers have increased from 4,625,800 in the previous quarter, to 4,969,700 in the first quarter of this year (40,200 of which are still on ADSL rather than cable0 – up 7 per cent. Of those 4.9 million net subscribers, Liberty-owned Virgin reports that 36 per cent are on 100Mbps or faster […]