Barbara van Schewick, Professor of Law and Helen L. Crocker Faculty Scholar at Stanford Law School, Director of Stanford Law School’s Center for Internet and Society, has suggested that US telco T-Mobile’s Binge On service introduced in November 2015 that offers ‘unlimited’ video streaming from selected providers violates key net neutrality principles as currently offered […]
Netflix has been blocked by Indonesia’s biggest ISP, significantly disrupting its move into the country. The state-owned Telekom Indonesia said it had concerns about the content Netflix was offering and accused it of failing to have a necessary business permit. Netflix announced earlier this month that it had added 130 countries, including Indonesia, to its […]
Verizon Communications added just 20,000 FiOS TV customers in the fourth quarter, its weakest additions since launching the service in 2006, and further evidence that cord-cutting is beginning to chip away at what once was pay-TV’s most reliable growth engine. FiOS TV ended the fourth quarter with 5.8 million customers. Broadband growth also slowed in […]
The UK’s broadband providers have been told to expect tougher rules on how they advertise their services. The UK’s Advertising Standards Authority (ASA) said it was considering the step to ensure people “aren’t misled by pricing claims”. It follows a study that indicated most users could not correctly calculate bills based on the information given […]
Research from Kantar Worldpanel ComTech on the home services market – covering broadband, fixed landline and paid television – has shown the extent of the impact of the TalkTalk personal data hack in October 2015 as consumers switch to alternative suppliers. Imran Choudhary, consumer insight director at Kantar Worldpanel, comments: “Customers have lost faith in […]
US telco AT&T is kicking off the New Year with a new unlimited wireless data offer for its new and existing TV subscribers who like watching their favourite videos and TV shows almost everywhere. New and existing AT&T consumer wireless customers who have or add AT&T DirecTV or AT&T U-Verse TV may get the new […]
French telco Orange has confirmed that it has renewed preliminary discussions with the Bouygues Group with a view to a consolidation with French mobile phone, Internet service provider and IPTV operator Bouygues Telecom. These discussions are not limited by any particular calendar and hold no commitment to any particular predefined outcome. In a Statement, Orange […]
BTIG, the global financial services firm, has published its top 16 predictions and events to watch for in media and tech stocks in 2016: 1. Media Companies Forced to Shorten Sports Rights Amortisation Accounting In 2016, BTIG expects accelerating declines in multichannel video subscribers due to cord-cutting/shaving/nevering, combined with a continued secular decline in TV advertising […]
The average Virgin Media UK household had five different Internet-enabled gadgets connected to their network on Christmas day. Data released by the ultrafast broadband provider shows that between 5pm and 10pm on Christmas day there were 24 million devices being used on the Virgin Media UK network
According to the American Customer Satisfaction Index (ACSI), 2015 was a year characterised by lower customer satisfaction across the board, with few exceptions. Of the 43 industries tracked by ACSI, only five improved, while 30 declined and the rest had no change. Cable MSOS were among the lowest-performing companies. “By and large, the overall customer […]