The UK government has set out its new strategic priorities for telecoms regulator Ofcom to support improved mobile coverage, broadband investment, and a better deal for consumers. The measures will be instrumental in helping to deliver the Government’s commitment to nationwide full fibre broadband coverage by 2033 and increasing geographic mobile coverage to 95 per […]
Netflix has released January data from its ISP Speed Index, a monthly update on which Internet Service Providers (ISPs) provide the best prime time Netflix streaming experience. A number of ISPs experienced significant speed decreases on the index this month. The biggest decline hit Israel’s 099.net, whose speeds slowed by 0.75 Megabits per second (Mbps), […]
Media regulator Ofcom has published the latest data on the complaints it receive about the UK’s major providers of telecoms and pay-TV services. The quarterly report reveals the number of complaints made to Ofcom, from July to September last year, about providers with a market share over 1.5 per cent in the home broadband, landline […]
The number of multiplay households in the Americas subscribing to double, triple or quadruple play service bundles reached an estimated 142 million in 2018, equating to a household penetration of 43 per cent, just behind Europe with 48 per cent, according to data and analytics company GlobalData. Africa and Middle East, with a household penetration […]
Parts of central London, Stroud, Tunbridge Wells and Canterbury were among the more surprising areas suffering from the worst broadband in the UK, according to Which? analysis of customer speed tests. The consumer champion found that while rural Scotland and Wales still have Britain’s slowest average connection speeds, many local authority areas including in the […]
Netflix has released December data from its ISP Speed Index – a monthly update on which Internet Service Providers (ISPs) provide the best prime time Netflix streaming experience. Vodafone Greece saw the biggest speed increase on the index this month. Jumping back from slowing speeds last month, speeds at the ISP increased by 0.44 Megabits […]
Industry analytics and technology solutions provider OpenVault has confirmed that TKS – a Vodafone company that provides American TV programming, telephone, Internet and wireless services to US military communities, including service members and civilians, in Europe – is using multiple OpenVault solutions to gain greater insights into broadband usage across its networks to better manage […]
Differences in how certain groups use communications services are explained in regulator Ofcom’s latest Access and Inclusion research report. The report looks at how affordability, take-up and engagement with telecoms, TV and postal services compares across different groups. It focuses on people whose use of different services and devices could be affected by factors such […]
Customers who sign up for combined broadband and TV packages are being hit with loyalty penalties of up to £690 (€766) a year, according to research from UK consumer body Which?. The consumer champion found that two in five of customers (40 per cent) who signed up to so-called dual or triple play (if a […]
Mobile and broadband coverage are improving in the UK, but too many rural areas still get a poor signal – according to Ofcom’s major study of the UK’s communications networks. Ofcom’s annual Connected Nations report shows that mobile coverage continues to increase. Almost all homes and offices can get a good, indoor 4G signal from […]