Almost a fifth of British people are not using the Internet. An in-home survey of almost 2,000 Brits found that 18 per cent described themselves as non-users.

The Oxford Internet Institute (OII), which carried out the research, said people falling into the category tended to be older and poorer than frequent net users.  The size of the group presented a “dilemma” for any government trying to reach and support them, said the OII.

“Non-users are older, proportionately less well-educated and have lower incomes,” said Dr Grant Blank, survey research fellow at the OII, who oversaw the project.

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Categories: Articles, Broadband, Consumer Behaviour, Research