UK broadband users are only getting an average download speed of 2.95Mbps, according to broadband comparison site Broadband-Expert.co.uk. The study is based on a survey of 18,558 UK broadband in January of this year.

Be Broadband offered users the highest average download speed, with an average of 6.07Mbps recorded. This is partially due to Be broadband’s ADSL2+ technology, which allows much greater speeds to be achieved compared to other providers that use traditional ADSL technology. The lowest average download speed recorded was 1.72Mbps for Tiscali customers.

“Current advertising campaigns like Tiscali’s promise superfast broadband (download) speeds of up to 8Mbps. Yet the average actual speed achieved by Tiscali customers was a pitiful lowly 1.72Mbps. Now that is not superfast by any stretch of the imagination and is over 1Mbps lower than the UK average,” said Broadband-Expert.co.uk’s technical director William Harvey.

Be Broadband also achieved the fastest average upload speed in the survey of 850Kbps. On average UK broadband users are receiving upload speeds of 296Kbps. Orange customers are receiving the slowest speeds at just 219Kbps, according to the study.

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